Salon Etiquette

Relaxation is our goal for you. Please give yourself a 10 minute head start so that you may enjoy every minute of every service you are receiving. For your relaxation and the relaxation of other guests, please turn off or set cell phone and pagers on vibrate.

...will be confirmed 3 days prior to a scheduled service. Appointments for all spa packages must be guaranteed with a major credit card. If you must cancel or reschedule an appointment, we require a 24 hour notice; otherwise, we must charge a 50% service scheduling fee. It is important that we remain on schedule for our clients. Being late may shorten your service time, yet your service fee will remain the same. Appointment cancellations MUST be made by phone. A 100% service fee will be charged if you do not call or show for your appointment.

...need to be under the supervision of an adult. Kut Above Day Spa is a place to relax and experience the ultimate in health and wellness. We please ask that children be in the Spa only if they are receiving services. Thank you for understanding.

...are an excellent way to show someone special you care. Gift certificates are available for any service or dollar amount for any occasion. Certificates are especially appropriate for use by small business and large corporations. Regular prices apply when purchasing gift certificates. For our busy clients you can order by phone. Regular prices apply when purchasing gift certificates.

...such as weddings, Bridal Showers, Baby Showers. Anniversaries, Mother's Day, Father's Day, Secretary's Day, Valentine's Day, teen events or any occasion packages are available. Spa Packages, Corporate Packages and Custom Packages are also available.

Well being & Complete Satisfaction is our main concern. Smoking is not permitted in our facility and we ask that you make us aware of any special conditions that may apply to you.

We have a staff of educated professionals that are dedicated to providing you with the ultimate experience. We invite you to try any of our associates in the salon and day spa. Our business is built around team-work and customer service.

We offer a 100% guarantee on all haircuts, color, perms, and nail services within one week after they were performed. You may book a redo appointment at anytime within the first week. Color and Perm services are guaranteed only with use of recommended at-home care products. We do not refund money. Corrective color usually requires more than one service to achieve desired results Stylists will determine all guarantees. Because of the nature of at home coloring products, we cannot guarantee color services if the client has previously had color done outside of our salon.

We offer a 100% Satisfaction Guarantee on all our skin and hair products. If you decide that it is not the right product for you, and provide that 1/2 of the original amount of the product is unused, we will gladly take it back and exchange if for another product or refund money of purchased price. Sale products, hair bushes, nail polishes, and flat irons are non-refundable.

We are confident that you will enjoy your experience at Kut Above Salon & Day Spa and we want you to share your experience with your friends and family. For this reason, we are delighted to offer referral incentives to our valued clients.

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We request that our guests be punctual to their appointments. We commit ourselves to being as flexible as possible. however if you are more than 10 minutes late, we cannot guarantee your full appointment time, this is to ensure that our next guest receives their full appointment.